One of the great
things about this business is the sincere thanks we get in emails
and phone calls, for the service we provided, and a quality product
(Even more gratitude when the armor saves someone's life!)
We get so many
thank you letters we can't print them all, but here are is a sampling...
is Keith Lepor and I am one of your customers from Boston, Massachusetts
from where I work as a freelance photojournalist. I have actually
been working since October 2007 as a Forward Media Team Leader and
Photojournalist for ISAF/NATO.
I am writing to
let you know that less than three hours ago in the Korengal Valley
of Kunar Province, Afghanistan I was shot in the chest (over my heart)
and your body armor saved my life. The plate has been damaged and
will need to get a new one upon my return to the USA in three weeks.
With all best
wishes, Keith Lepor
(VERY LOYAL AND HAPPY CUSTOMER)"
Lepor on Assignment in Afghanistan (a lighter moment in the war zone)
Copyright 2009 keithlepor.com
Many of the folks
we have helped "put the odds in their favor" get back to
us after it saves their life, but must remain anonymous because of
military or corporate policy.
One of our "saves"
was a member of the American military in Iraq. A 7.62 X 39mm AK-47
round penetrated the rear of the vehicle and lodged in the back panel
of the Level II ProMAX Concealable GoldFlex vest.
(Note: Level II
is NOT rated to stop rifle rounds but can stop rifle rounds slowed
down by cover. We recommend Rifle Plates in a war zone.)
French Marine officer was saved from 3 rounds of 9mm sub-machine-gun
peacekeeping on the on the Serbian/ Kosovo/ FYROM border:
insert used with a velcro tape on its top as "emergency tactical protection"....
see that three 9mm FMJ were stopped by your brief case insert....
...the third round was only 3 centimeters from the edge of the
who is extremely happy with our perimeter stitching to strengthen
the protection near the edges of the ballistic panels!
"I have seldom
ordered a piece of equipment or any product that far exceeded my expectations...
"Thank You," does not adequately convey my appreciation for your expertise
and the quality of vests that you have customized for me."
Kenneth E. Brooten, Jr. Chief Counsel, US Congress (Ret.)
1st, 2001, excerpt from testimonial letter on file)
worried about getting me armor when other companies didn't want to
bother. That's called caring about the people you are helping and
believing in what you do."
"FerFal" Author of the Surviving
in Argentina blog - a strong advocate of Body Armor after living
through the Argentine crisis of 2001 onwards
We are mentioned
Austin, Texas, firm with great customer service"
Robert D. Kaplan,
a correspondent for The Atlantic, writes an article about his
search for "war-zone correspondent" Body Armor - and his
purchase from us here at BulletProofME...
I just received
my vest today [a ProMAX Concealable]. Good God!!! Your website does
not do this vest ANY justice. I have to tell you that I was a little
concerned about how this vest would fit underneath my uniform. I must
say that the concealability is OUTSTANDING with both 10 x 12 REPEAT
HIT rifle plates installed. I don't even have to re-tailor any of
The Goldflex material
is absolutely fantastic. I have a bigger coverage area than my issue
level 3A vest. The Goldflex is also twice as thin as my regular issue
3A. I like the fact that the Goldflex vest has more rigidity without
the sideffect of loss of mobility. I have full range of motion even
with all of my duty gear on and the rifle plates installed.
The cherry on
top of everything is that this vest can be submerged underwater (or
sweat) without the integrity compromise. Take a look at any other
vest manufacturer and read the fine print about submersion and their
vest. My old vest company (It's one of the main vest manufacturers)
says that the vest will not work when wet or even after multiple submersion
cycles and is DRY!!!!! The quality of the vest carrier is also FAR
superior than any other vest that I have seen. The carrier is strong
enough to carry both plates with ease, concealability and comfort.
The only thing
that I would seriously change about BulletproofME.com is the low amount
of emphasis on this vest. This vest should be the first thing that
hits a person in the face when they log into your website. Seriously,
I know a lot of officers that would wear this but NOBODY knows about
it. I will spread the word where I work (2200 Officers work there)
but you guys should really revamp your advertising on this thing.
I bet that your sales would skyrocket and a lot more Officers would
Lastly, I have
to say that your customer service was absolutely second to none. I
don't say that lightly. I usually hate customer service reps because
they don't really care about the customer; they care about their paycheck.
Most of the customer reps that I have dealt with in other companies
just regurgitate whatever they read from the computer that is sitting
in front of them; 99% of those have the personality of rock or the
phone tree recordings that we have come to know as a society.
Andrew, you were
great from start to finish. You took a ton of time to answer all of
my questions, insure the fit of my vest and even provide me with alternative
options. After I hung up the phone with you, three days went by and
now I have my vest. Great job Andrew.
Christian Bowman, Police Officer assigned to patrol, CA
I'm writing to
express my absolute total satisfaction with my order from your company.
I recently was
hired to work a armored transport job and decided that I ought to
get my own vest. My company will supply a vest, but it would have
been an off the shelf vest that wouldn't have given the absolute best
Did I forget to
mention that I'm built like a gorilla and oddly shaped? After many
many hours of researching and contacting many companies you all hands
down were my choice. I contacted your company via phone with many
many questions and Tim was more than patient and courteous every time
I called (sometimes 3 or 4 times in one day). He offered me my options
and gave me honest, non-pushy advice about what would best suit my
needs. After getting all my questions answered and my measurements
submitted, I decided to order a ProMax Concealable GoldFlex Level
IIIA vest. I also ordered a second concealable carrier and a nylon
carrier equipped to hold rifle plates at a later time. All of my items
had to be custom made biggie size. All throughout the actual ordering
process Tim was phenomenal, even after I decided to add the second
carrier after the initial order.
I was only very
slightly concerned about the end price of it all. I received my order
this evening and have to say that any concern I had is completely
gone. It is extremely apparent that your product it far superior in
quality and craftsmanship than anything I've seen.
I am extremely
satisfied with not only your product, but the absolute outstanding
level of customer service your company provided. It's extraordinarily
hard to find that level of customer service in any business today,
but your company is far and beyond anything else out there. I will
ABSOLUTELY recommend your company and your product to anyone that
asks. Please commend Tim on my behalf.
Thank you for
making the whole experience as easy to understand and as painless
Art from Chicago
"I am a former
Navy Corpsman who spent a year in Iraq. I've seen what good body armor
can do to save lives - and I'm very impressed with your product and
its performance. Thank you for making it affordable, too!"
A. Tuohy emailed us about testing our Level IV Stand-Alone Rifle Plate
on his blog
about as good as I expected. The trauma pack is a nice added bonus
Then I had to
give it the concealment test... After I put it on, with
very little adjustment at all, I walked back out in to the office.
Made some small talk with our office manager, my secretary, my old
man's secretary, as well as my Dad, and not a single one could tell,
it passed that test with flying colors! I even egged a couple
people on saying "yeah, I've finally started going back to the
gym (never stopped) does it show?"...
my office thought it was incredible that something like the GoldFlex
vest was so concealable, especially on my smaller frame. So, thank
you for a great product and providing me with what I was looking for.
I have two classes this weekend and am looking forward to seeing how
it wears for longer periods of time, on the range, while working and
such. Been a pleasure working with BPM, and thank you again Tim for
taking the time to provide me with the right sizing suggestions to
make the vest fit as good as possible. And yes, I'm still wearing
Thank you for
a great product!
Defense Firearm Instruction
"I am a LEO
in the State of Florida and work for one of the larger municipal police
departments. I purchased a surplus, (manufactured in late 2007), level
2 vest from your company several months ago. I just wanted to write
and let you know what a pleasant and easy experiance the purchase
was. Your phone representative was knowledgeable and helpful.
I ordered the
vest late on a Thursday afternoon and the vest arrived at my door
early Monday morning without my having to pay extra for shipping.
As promised the vest was still in it's original wrapper and was in
perfect, unused condition. I wear the vest daily and it fits perfectly.
The best part of all is that I paid about 60% of the price of what
other dealers wanted for similar new vests, which I believe are virtually
identical to mine in all respects.
Thank you very
much for all that you do. It is appreciated.
Bill W., LEO, FL
" I studied
and researched for months, making sure that I was purchasing the right
amount of protection. It is sometimes a challenge ordering on-line
on major purchases. Especially for us in the older generation, who
usually feel the need to touch, feel and try on to be certain. After
much consideration and several calls to you Steve over a period of
several months. I was ready to place my order.
For the company
I Just had to choose Bulletproofme.com, The products (made in the
USA) that I ordered are ProMax Gold Shield level IIIA soft body armor,
CoolMax T-Shirts, WileyX Glasses, Level III steel rifle plate, Level
IV Ceramic rifle plate and ProMax Plate Carrier as well as helmet.
I got the bulk of the order yesterday. I just had to write to you
The feeling you
get when you did it right! and you did it on-line is Awesome! Bulletproofme
and you Steve helped me Get That Feeling! The products are perfect
and the fit is great. I am your next advertizing campaign. Great Job!
had your body armour for a little over a week now and the guys are
very impressed. I am hoping to order some more sets in the very near
future. Thank you from all CastleForce personnel, here in Iraq."
Jos Richards, Director
CastleForce Consulting Ltd via email, June 29, 2004
So THIS is how a vest is supposed to fit. I appreciate how quickly
the order was processed and received, and am wholly satisfied with
Your company will
be my first and only recommendation to fellow officers, as all the
impartial information on your site was invaluable in determining the
proper vest to "put the odds in my favor."
Security Officer, Portland Patrol Services, Inc., Oregon
to say thanks and job well done, I've had my ProMAX concealable armor
for a few months, and I love it.
You guys helped
me make buying my first vest simple and your website is great. I fully
intend to purchase all my future armor though your company and I gladly
refer people to your website when they ask me about armor.
I'm a bit of an
odd size, very thin and kind of tall, so I was glad that you guys
were able to not only custom make a vest to fit me perfectly, but
also trim the spike-one stab plates I ordered for my vest so they
would fit properly.
the spike one plates - I took my baton and started tapping the center
of my back with it gently, and slowly ramped it up, and blows that
would have put someone on the ground in serious bone bruising pain
I hardly felt, the plates absorb a lot. It's a great vest, and even
with just a t-shirt no-one knows I'm armored, even with the stab plates
I work as under-cover
LP downtown Phoenix, and now I feel far more confident during armed
confrontations, be it gun or knife- I offer thanks to everyone involved
in making and helping me get my vest"
J. Grupp,working Loss Prevention undercover, Phoenix, AZ
is TSgt James (surname deleted). I am currently on temporary duty
to Baghdad, Iraq. I just wanted to say thanks to your company
for the top notch Level IV OTV I purchased from your company.
I have been wearing it 24-7 for the last three days due to... well,
I'm pretty sure you watch the news.
Anyway, I have
to say that the fit and wear of my vest is awesome. Your fabrication
folks did an outstanding job. I feel a lot better knowing I'm
wearing a product from your company while I'm ducking and weaving.
Your sales department did one hell of a job working with me to get
my vest to me before I shipped out on short notice and they even cared
enough to call to check on its status. Not many companies out
there provide that level of customer service. That goes a long
way when you are buying a product that may save you life.
By the way, your
product has gone through hell and back over here and definitely stands
up to the rigors of low crawling on sharp gravel and rocks. Usually
all I have time for is a quick dusting off of the outer shell and
it appears to be holding up well.
I just wanted
to give you feedback and say I appreciate the quality both in manufacturing
and customer service that your company provides.
James (surname deleted), TSgt, USAF, Baghdad, Iraq via email
right on about the sizing. Both vests fit perfectly, and are much
higher quality than what I was expecting! I can barely tell the Level
II is even there!
Thanks again too,
for the great customer service... you rarely get to experience a company
that cares about their customers and their product like you guys do.
I sincerely appreciate it.
Chris L., SSGT, USAF
“I would recommend
BulletProofMe.com to any law enforcement professional or concerned
The staff went
out of their way seeing to it that I got the perfect vest for my needs.
Special thanks to Nick and Stan for incredibly fast, hassle-free,
and above all thorough service!"
Lt. D. Glenn / HSI, St. Louis Sector via email
"Last week I placed
an order for ceramic plates and a rifle plates carrier. Please let
everyone in your company know that I appreciated the workmanship and
quality that went into your product.
Your ability to ship my order to me so quickly is greatly appreciated.
Thank you all for all your help!"
CPT Gabe Ramirez, Ft Hood, Texas via email
"I just received
the vest and it's great. I really do appreciate the fast shipping
and the great service. My son wants to get one now. Thanks again..."
S. Enriquez via email
like a glove and I feel very comfortable in it. My first purchase
online... Great service with sizing, quality of the vest and prompt
delivery. I will now feel more secure on duty. Thanks again for your
expertise and patience."
Officer Clay Milleson, Lincoln P.D., Nebraska
the Vest on Friday Afternoon. It looks like "Brand New" from what
I can tell!! I could not be happier. My partner paid $1000.00+ for
his Safariland Zero-G IIIa vest.
I was on duty
Saturday from 1300 to 2330 almost 12 hours in 105F+ temp during the
day... Had no problems with the vest, very comfortable and perfect
Verhel, Maricopa County Sheriff's Dept., Arizona, via email
for your help. the products are exactly what they were supposed to
be - the website information and your advice was spot on. thank you.
also, I want
to let you know that with the SG1 wileys I can operate my camera no
problem. I see complete viewfinder image, no problems with reading
viewfinder information, etc. I guess it will depend on cameras people
use and some other factors, but it all works for me 100% no problem.
all the best and
thanks again. I'll be happy to recommend you guys among the journo
crowd of my friends.
Journalist/Photographer travelling to war zones via email
"The used Zero-G fits my wife perfectly, we couldn't be happier.
The new Promax I just received today fits great, and feels a LOT better,
both in terms of coverage and comfort (hooray for goldflex!) over the
used Zero-G I returned.
I'm very happy
with my purchases, and extremely happy with the customer service given
to me when I called. Just like your site states, you took the
time to make sure I got the right vest and I was satisfied with my
Brian P., Concealed Carry License Holder, OH
"...Thanks - a
Curan Wright, Fugitive Enforcement Agent via phone
"Got the vests
today. They both fit perfectly, exactly how I wanted them too!! My
girlfriend was pleasantly surprised to find how comfortable they are..."
Eric R., Competitive Shooter, Ilinois
and service exceeded my expectations.
The "salvage Kevlar
helmet", suspension and chin strap were in excellent condition. New
camo cover & headband were perfect. Instruction manual & carry all
were a terrific surprise. All at a "bargain price".
Service was right
on time. Order placed 10/24 & received 10/28 as promised. I will highly
recommend your business to others. Thank You."
Richard Randall, Collector, SC
very much for all your help. My husband and I have been working with
several companies in researching this issue, and we both feel that
we have gotten the best service and the most help from you.
We both want
to let you know that your company has been the most customer-friendly
to work with, and we are impressed by the extent of the service we
It is just as
much because of this excellent service as because of your competitive
prices that we have decided to purchase the products we need from
you. I will be calling you soon to complete an order. Thanks again.
Specialist 4 (and spouse, name witheld), US Army, via email
wanted to let you know that I did receive my vest in time for deployment
on my training operation... the vest is beautiful. It worked very
well and I am very pleased with the design and the quality of its
As you know, I
was scraping pennies when making my purchasing decisions, hoping to
have something that was decent and would get me through the week of
training. As it turns out, I had some of the best gear out of the
60 or so guys that I trained with.
You did an awesome
job and I greatly appreciate it. I will always recommend you to anyone
looking for this type of equipment. Thank you sincerely,
Clint Tupper, EMT, Connecticut, via email
Of all the sites
I checked out www.BulletProofMe.com proved to be the most helpful...
I have subsequently received a Level II ProMAX concealment vest and
find it more than I expected. It is lighter and more flexible than
I would have imagined, comfortable, and best of all not bulky... I
find that with the ProMAX vest under a polo shirt that it is hardly
With the ProMAX vest I will again have the confidence and surety I
have longed for when I travel to such cities as Chicago and Kansas
City. My thanks..."
W. Crawford, Concealed Carry License holder, Iowa, via email
appreciate it - looks good, fits good, very comfortable, very comfortable...."
Read, Private Security, Pennsylvania, via Voice Mail
"I wore the GoldFlex®
panels from the day I received them... for about 6 hours a day and
I hardly knew I had the vest on, very comfortable. Thanks for the
outstanding customer service..."
Mark. Reid, Private Security, New Jersey, via email
"Just wanted to
let you know I received my vest and it is great. Thank you for all
you did to get me exactly what I was looking for."
D. Klein, Northern Virginia via email
my new vest yesterday afternoon, it fits great. I really appreciate
the CoolMax® t-shirt you enclosed and I want to thank you for
your time, help and patience in this purchase. (My first purchase
from a company I found on-line)
I am glad I found your web site, it saved me quite a bit of money
for a vest that is only needed occasionally... I will certainly recommend
your company to anyone needing a vest. Again thanks"
- G. Baber, Reserve Deputy Sheriff, Virginia
plate arrived today. It's a perfect fit in my existing brief... I
honestly had no idea about the benefits of the lighter weight Dyneema,
but now that I have it in hand I'm very glad you offered me the upgrade
option... Thanks again!
Greg, a very happy bulletproofme.com customer"
Greg, CCL holder, Arizona
to let you know I received my new ProMAX Level IIIA concealable vest
a few days ago and love it!
Thanks for your advice on the sizing -- the vest fits great, and I
can't believe how light the GoldFlex® is."
D. Wong, Nashua, New Hampshire
I really like the vest, 'preciate it."
Scott Cooper, Senior Airman, Mountain Home Air Force Base, via Voice
happy with it. Thanks for the excellent service."
Barry, overseas embassy staffer, via email
"The vest is
great... I appreciate how quickly you sent my vest off to me"
Pfc. C. Saevig, U.S. Army, 1st US Cavalry, via email
for the quick turnaround on the return. This one fits just right."
Mark, Business Owner, Pennsylvania, via email
again for all the help! I got the vest today and I love it. It fits
great, hard to notice, and will surely help me out a lot. Thanks again!"
Gary P., Business owner, Cleveland, Ohio, via email
definitely recommend this business! ...exactly the vest I needed.
The Tips & Tricks page is a "must read"."
Chris, Clarksville, Tennessee, via email
for your excellent service. I was surprised how fast I got it."
David W., Venetia, Pennsylvania, via Voice Mail
like you've got a winner in the new vest... Extremely comfortable
to wear... Thank you for all the help... If I can send any more recommendations
your way I will. Thanks again"
Chuck Guarino, Bailiff, New York
greatly appreciate your continued customer service and concern. (Other
vendors did not even respond as they had previously stated they would.)
Your order status follow-ups and updates were prompt, helpful, and
professional. It is unfortunate that your qualities are otherwise
too uncommon in today's business practice. ...Their loss! Thanks again."
Terry, Concealed Carry License holder, Seattle, Washington, via email
"Hi!! I just
want to thank you for your promptness... I hope it is just peace of
mind... Even teachers have to protect their life in the line of duty...
Thank you... and may God Bless you and your family."
Ricardo, public school teacher and recipient of death threats, New
York, via email
“A drunk took
a swing at me while we were escorting him to transport for detox.
Hit my steel trauma plate before he went down holding his hand. Didn't
hurt me a bit, :-) thanks for the protection! ”
Walt, Hospital Security Officer, Colorado Springs, Colorado, via email
the Level II vest I ordered from you today and I must say I am extremely
pleased. It fits perfectly, it's comfortable, and in perfect condition...
Thank you very much."
Clif, Tampa, Florida, via email
package. Very nice... Thank you for the prompt delivery."
Dr.K., about to leave overseas via email
everything... you've done great service and I highly recommend you
to anybody, and I really do appreciate what you've sent so far."
Dr.C., via Voice Mail
FITS PERFECT **FULL SIDE COVERAGE** PERFECT LENGTH IN FRONT , WELL
Doug, Fremont, California via email
vest arrived and was a near perfect fit. The quality of the vest is
excellent. A vest is something you can not afford to be without, and
this company is the best source I can recommend."
Rudi, Missouri, published recommendation letter
vest offered great security, both physically and emotionally. It fit
comfortably like the well-tailored garment it is and I never noticed
the weight of the vest when rounds were flying overhead. I was just
happy to have it on."
Dennis, writer and freelance photographer, in the West Bank town of
Ramallah during the second Intifada between Palestinians and the Israeli
Army, Dec., 2000, via email
for getting my Level II to me promptly. Looks great! After 200+ hours
of tactical training, I really appreciate the value of this 'ace-in-the-hole'.
Richard, Concealed Carry License Holder, Pennsylvania, via
safariland vests are great. the fit is remarkable... I also
want to thank you again for the extra work you put in on my order.
you really went above and beyond. I feel that your company
is doing great things..."
Eric, Park Ranger, Columbus, Ohio, via email
vest yesterday in good order, quality is excellent, fit is perfect.
Randy, Bryan, Texas, via email
helmet arrived yesterday. Both are great! Much more comfortable than
the vest that I borrowed that was heavier and cut for a man. Thank
you so much."
R. Ritchie, Photographer working in Israel, via email
in Ecuador received the vest, she loves it! She's amazed that body
armor can be so flexible, light, and comfortable to wear. I haven't
seen it yet, but she will send me a picture soon.
From what she tells me, the stitching and craftsmanship is superb.
She's even wowed her fellow classmates (who are med students now spending
time in a dangerous psych ward).
...Thanks again for everything. "
Jeff from Ecuador, via email