See our Standard
Legal Terms, here , additionally:
SAMPLES
Small sample orders
are produced and shipped at regular retail prices, as costs are much
higher for small orders. Our most popular models and sizes are available
for immediate shipment, some models/sizes made-to-order in 2 to 6
weeks. Our standard retail money-back Satisfaction
Guarantee applies to sample orders - you can return an item for
a 100% refund (less shipping costs), as long as the product is in
a resaleable condition.
ALL WHOLESALE
SALES FINAL
Other than small
sample orders at retail prices, all orders in quantity or wholesale-priced
are non-cancellable. Purchase Orders may only be terminated for gross,
material default.
SHIPPING
We quote FOB Austin,
Texas but we are happy to calculate exact shipping costs upon your
firm order. Rest assured, we spend time actively shopping for
the best shipping rates for your wholesale needs.
EXPORT REGULATIONS & DELIVERY TIME
Shipping Level III and
IV RIFLE Plates outside the US requires a U.S.
State Department export permit which can take 3 weeks to 2 months, generally
at least a month. Please plan your purchases accordingly.
Level II-A, Level II and
Level III-A Body Armor generally does NOT require a Bureau
of Industry & Security export license to most countries.
To check
on Body Armor regulations in your country, or estimate import duties and taxes
into your country, please consult your government.
PAYMENT TERMS
Small orders are
100% prepaid. All wholesale quotations include a discount for bank
wire payment - add 3.5% to quote if paying by credit card. To start
your quantity order we need a 25% to 50% non-refundable deposit, depending
on the item. This is required as we make-to-order a particular model
to the size, protection level, color, and other specifications you
require.
We start an
order only upon receipt of the deposit.
Any delivery
commitment we make is counted from the date of RECEIPT of your deposit.
(International wire transfers may take 3 or more business days to
arrive.)