We
offer:
-
a
sales position where you can be proud of what you are selling,
sell with integrity, AND be well compensated.
-
lots
of variety on the job, both physically and mentally, mixing mostly
sales and customer service on the phone, with shipping and other
responsibilities.
- lots
of potential to grow and advance. Our overdue website update will
bring more growth, and we need a
strong Assistant Manager on board to help handle the growth.
We treat our
customers far above average (many call or email back just to express
their appreciation) and we are looking for an above-average
person to grow with us. Someone with an above-average work ethic,
integrity, and intelligence, who would welcome more responsibility.
BUSINESS
ArmorUP L.P. is an internet-based, retail and wholesale distributor
of Body Armor. We are a small business, but provide ballistic protection
to a very diverse base of customers, from the police and U.S. Military,
to security personnel, defense contractors, war correspondents,
export customers and private citizens. Established in 2001,
we are stable and profitable, with zero long term debt.
Our sales are
mail order, and, (until we implement our shopping cart), almost
all over the phone and email. We pride ourselves on a highly
professional and personal standard of customer sales and service.
This has earned us a superior reputation in the marketplace, and
a loyal customer base that has kept our business strong through
word of mouth advertising.
For more information
on the business, see our homepage
THE WORK
The progression of responsibility can be summarized as follows:
- Trainee (and odd jobs)
- Shipping Manager
- Retail Sales Manager
- Retail Sales Manager for larger orders, and repeat customers
- Assistant Manager, supervising a newly hired Shipping Manager,
and taking on some General Manager's duties
How fast you progress is up to your skill and motivation. Training,
shipping, inventory handling, and "grunt work" would
be a majority of your time at first, gradually becoming a minority
of your time as you learn the ropes, gain product knowledge, and
become more efficient.
After training,
and demonstrating mastery of the needed product knowledge,
the majority of your time would be to respond to incoming phone calls
and emails for sales and customer service for retail, and later, quantity
customers. Problem solving, consultative sales conversations, sometimes
technical, with customers calling from our website, or established
customer base. Definitely NOT high pressure sales.
The
other major part of the job is handling inventory and order processing
quickly and efficiently:
COMPENSATION
$ 40,000
to $ 50,000 per year. Compensation is not fixed but commensurate
with experience, responsibilities, and performance. Your contribution
will determine what you make.
In the past
Assistant Managers have made $ 42,000 to $ 53,000 per year with
a 2 week paid vacation - AFTER getting through the Body Armor
learning curve. (Typical training time would be the first
2 to 3 months on the job.)
Training Wage,
$ 15 per hour plus bonuses of $300 to $500 per month for
achieving training milestones. After getting up to speed, performance-based
bonuses are a significant part of the compensation, in addition
to base wages, and closely tied to the level of responsibility
successfully handled, and gross revenue attributable to your efforts.
POTENTIAL FOR ADVANCEMENT
Ideally we
want someone who demonstrates the drive, competence and integrity
to earn more responsibility and compensation, sooner rather than
later. Our number one strategic priority is updating the website,
and we need a solid Ass't Manager in place to handle the increase
in sales.
There is a
golden opportunity for the right long-term employee who
performs at a high level, to buy in as a part owner with a very
attractive return on investment. This would be a superb opportunity
to become an owner, as well as an employee, to build equity, and
create long term wealth.
Our interest
is to incentivize an employee who demonstrates high value to take
on more responsibility, and be there for the long term. Our goal
is to develop a Manager with financial "skin in the game",
who can take on some of the General Manager responsibilities,
and work on the business with the mindset and work ethic of an
owner.
HEALTH INSURANCE
Health Insurance
reimbursement offered after 3 month initial period.
LOCATION: Southwest
Austin, Texas ( Oak
Hill)
HOURS: Core
office hours 8 to 5, or 9 to 6, Monday through Friday. Overtime
required depending on workload.
-
highly
motivated to serve the customer with
integrity, and pleasant on the phone - even under time pressure.
-
can
maintain a high level of attention to detail.
Mistakes
can be very costly,
so you must have the habit of double checking your work to minimize
mistakes. We deal in equipment for the protection of life,
so "dumb" mistakes are not acceptable.
-
A strong work ethic. Must be a self-starter
who can handle being left alone to get the job done, i.e., a
sense of urgency to get the job done without being prodded.
In a fast-paced small business, we don't have time for hand-holding,
or micro-managing.
-
some
college, or equivalent professional work experience. Must be
a fast learner to get on top of all the product knowledge,
and become competent with many varied tasks and roles.
MINIMUM QUALIFICATIONS:
Not required,
but helpful:
- knowledge of
firearms, Concealed Handgun License, or police / military experience.
- computer skills
such as Quicken, Photoshop, video editing, etc., etc.
- photography
or video skills
IS THIS CAREER A GOOD FIT FOR YOU?
HOW TO APPLY:
Please do not call or visit (we are very busy)
Email
your resume (with a complete job history or summary back to graduation)
and a cover letter that tells me:
1) what attracts you to this career opportunity,
2) some examples where you have demonstrated above average achievement
in your work, education, or life,
3) ideally, if you have letters of reference from previous employers
or customers, please attach
We will email you a confirmation of receipt of your email. In our
hiring process, typically we follow-up with selected candidates by
phone, then a personal interview, and online aptitude testing.
Thanks for your time,
Nick
Taylor
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